In keeping with the security objectives of the SCDOR, the following browsers are currently supported by our website:
signing up for MyDORWAY, you will first be asked to select the
Access Type that describes the role you will perform when using MyDORWAY:
Tax Account Manager, or Business Owner
MyDORWAY users with Individual access can perform the following actions, provided that the individual has presented proper validation to MyDORWAY:
Tax Account Managers have access to all employer and client accounts using one MyDORWAY username and password.
Tax Account Managers must request access to a Business Owner's account to see only the information they need to perform their role as a
Tax Account Manager — no need to create separate log ins for each client's business tax account!In addition to the actions available to Individuals (listed above), Tax Account Managers can also change or edit mailing and location addresses for their employer and client accounts.
Business Owners can manage all of their business accounts by signing in with one MyDORWAY username and password.In addition to the actions an
Tax Account Manager can perform (see above),
Business Owners can also:
You will be asked to provide the following information depending on the access type you need:
MyDORWAY allows you to create a
Tax Account Manager profile for yourself, from which you will
request access to manage all of your clients' tax accounts using your own MyDORWAY username and password. You
do not need to create additional log ins for each of your clients.
cannot be the same as your username, and it must:
Only MyDORWAY users with
Business Owner access can add, remove, or modify another user’s access. For you to grant access to a third party (i.e., tax manager, accountant, employee, etc.), they must first request access to your accounts.💡 For full account access instructions, go to
MyDORWAY and click the
Can I help? button to open our chatbot Dorwin, and type:
request account accessMyDORWAY users with Tax Account Manager access can NOT change another user's access.
For security and accessibility reasons, the SCDOR strongly discourages businesses from sharing MyDORWAY accounts. Each user should sign up for their own MyDORWAY account by first sending you an access request for the tax accounts they need to manage.
To change your
If you have forgotten your MyDORWAY password, return to the
MyDORWAY homepage and click
Forgot your password? You'll need to enter your MyDORWAY username and the email address associated with your MyDORWAY account.
Your username can only be created during the
MyDORWAY sign up process. If you have forgotten your username, you will need to create a new MyDORWAY account. The SCDOR cannot send your MyDORWAY username to you.Your MyDORWAY account history will be available to you once you’ve validated your identity and created a new account.
Users who enter an incorrect password three times will be locked out of their account. They can unlock their MyDORWAY account by resetting their MyDORWAY password. Click the
Forgot your password? link on the MyDORWAY homepage to get started.
There are several possible solutions:
For security reasons, SCDOR representatives cannot tell you the email address associated with your
There are several possible solutions:
For security reasons, SCDOR representatives cannot tell you the email address or phone number associated with your MyDORWAY account.
You can use the
Filter bar in lists to narrow down the information displayed. A simple way to filter is by typing a keyword into the search bar.
If you’d like to filter by column, type the column name you want to filter by, followed by less than (<), greater than (>), or equal to (=), and your filter criteria in quotes. To filter by more than one criteria use
or between your filters.You can also click the column headers to sort the content in a list.
If you have never signed up for MyDORWAY, you can sign up for MyDORWAY
and apply to register a business tax account with the MyDORWAY Business Tax Application. Once you have signed up for MyDORWAY, you will always use your MyDORWAY username and password to access your business tax account and other tax information. Watch this video to learn more.
If you are an existing MyDORWAY user, you should first log in to MyDORWAY before you start the Business Tax Application. Watch this video to learn more.
Learn more about the MyDORWAY Business Tax Application at
Yes, if you start the
MyDORWAY Business Tax Application and you need to finish it later, click
To resume the application, select
Find a Saved Application on the homepage. You'll need the email address and confirmation code associated with the initial application.
No. You will manage all of your client accounts from your own MyDORWAY account. Once you have signed up for MyDORWAY with
Tax Account Manager access, you can then
request access to Busines Tax Accounts (see video) for businesses registered in South Carolina.View questions and answers under
Sign up for MyDORWAY (new users), listed above, to see more details for
Tax Account Managers.
The IRS issues an
Individual Taxpayer Identification Number (ITIN) to individuals who are required to have a US taxpayer identification number but who do not have, and are not eligible for, a Social Security Number (SSN). Visit the
IRS website to learn more.
Download the federal W-9 to request your ITIN. The SCDOR can not help you locate your ITIN.For more information on the MyDORWAY Business Tax Application, including FEINs and ITINs, go to
No, you cannot file Individual Income Tax Returns on MyDORWAY. To see your filing options, please visit
Yes, you can save a draft of your return and finish it later. Click
Save Draft at the bottom of the screen, enter your
MyDORWAY password, and click
When you're ready to finish filing your return:
We will not process your return until you have completed your return and clicked
Submit. We will delete your draft return if you don't complete it within 30 days.
Yes. You can edit or delete a return on
MyDORWAY if the return shows as Submitted in the status column. If the return shows as
Processed in the status column, you will need to file an amended return.
To edit, delete, or amend a return on MyDORWAY, scroll to the correct tax account under the
Accounts tab and click
View Returns and Periods. On the next screen, click the
Returns tab and scroll to the correct return.
To print a copy of a return you filed on
If you're having trouble printing a copy of a return, you may not have a PDF viewer installed on your computer. We recommend
downloading Adobe Reader.
If you submit a return on a weekday,
MyDORWAY will process the return overnight. If you file a return on a weekend or holiday, MyDORWAY will process the return on the next business day.
MyDORWAY accepts ACH debit payments from your checking or savings account (also known as Electronic Funds Withdrawal or EFW), Visa, Mastercard, American Express, and Discover.
You can make the following types of payments without signing up for or logging in to
You will need to enter ID information to validate your payment. Depending on the payment type, this may include your SSN, FEIN, SID, ITIN, Payment Plan number, a Letter ID, or the Media number from your C-370 payment voucher.
Most QR codes are unique to your information and will direct you to MyDORWAY where you will see your Payment Number and the amount due automatically entered.
Use the following steps to scan the QR code printed at the bottom of your notice:
If a due date falls on a Saturday, Sunday, or state holiday, the due date is extended to the following business day.
You can schedule an ACH debit payment from your checking or savings account up to 45 days in advance in
MyDORWAY. However, you cannot schedule credit card payments in advance.
With an ACH debit payment from your checking or savings account, you can set up Individual Income Tax payments up to 13 months in advance. This allows you to schedule your estimated payments for an entire tax year.Extension payments can be scheduled up to 120 days in advance using an ACH debit payment.
MyDORWAY doesn't accept your payment, first verify that your browser meets MyDORWAY's minimum system requirements and update your browser if needed. See MyDORWAY security and help below. Also verify that you've entered your payment information correctly.If you're still experiencing issues, please contact the SCDOR. If you're logged in, click the
More tab, then select
Send SCDOR a Message. If you don't have a MyDORWAY account, you can contact us at
MyDORWAY@dor.sc.gov. Email response time is typically three business days.
❌ Credit card payments
cannot be canceled.✅ ACH debit payments from your checking or savings account can be canceled
if the status is still pending.If you were logged in to MyDORWAY when you made your
ACH debit payment from your checking or savings account, you can cancel the payment if the status is still pending. Start by logging in to
MyDORWAY and click the More
On the next screen, under the
Payments & Returns tab, select
Manage Payments & Returns.
On the next screen, from the
Show box's dropdown menu, select Payments
and Pending. You'll see a list of all payments that you made through MyDORWAY that are now
Pending for the payment you wish to cancel.
On the next screen in the top right corner, click Cancel.If you were NOT logged in to MyDORWAY when you made your ACH debit payment from your checking or savings account, you can cancel the debit payment
if the status is still
MyDORWAY homepage, select
Make a Payment,
then select Find Existing Payment
to check a payment's status. You'll need the email address and confirmation code associated with the payment.If you’re unable to cancel a payment, either because it has processed or because you paid with a credit card,
contact the SCDOR. For full instructions, click Dorwin's
Can I help? button on
MyDORWAY and type:
If you made a payment in the wrong filing period, or if you made a payment to the wrong tax account, you'll need to contact the SCDOR directly:
In your MyDORWAY message or in an email to a tax section, include the following:
Yes. The SCDOR is committed to protecting your private information.
MyDORWAY uses the latest available security features, like multi-factor authentication, to ensure the protection of your personal information. For tips on protecting your personal information, visit
Yes, you authenticate the computer or device you're using to access
MyDORWAY, so you will not have to receive and enter an authentication code each time you log in to MyDORWAY.
You can remove trusted devices from your MyDORWAY profile. Once you’ve logged in, click
Manage My Profile and in the
Security section, click
Change Two-Step Settings. Review and remove trusted devices in the
Trusted Browsers section.
In keeping with the security objectives of the SCDOR,
MyDORWAY supports browsers with built-in malware protection capabilities, including up-to-date versions of:
See how MyDORWAY helps both our agency and the planet go green by reducing paper use and creating streamlined communication between you and the SCDOR. Upload documents, choose paperless mailing, and view or print a copy of your SCDOR issued license on MyDORWAY.
To view your notices, simply log in to
MyDORWAY, select the
More tab, and click
No. There are certain notices and letters that we are legally required to send through the mail.
You will receive an email on days that you receive a new letter or notice. If we send you more than one letter in a day, you will only receive one email to notify you of all the letters from that day.
Yes. Account holders can opt out of the paperless mailing option by logging in to
MyDORWAY and selecting the Settings tab. On the next screen, click
MyDORWAY, next to Mail Delivery, and change your preference to
Only MyDORWAY users with Individual or Business Owner access can change their mail preference. Users with Tax Account Manager access cannot change a business’s mail preference.
Customers who do not have an active MyDORWAY account will receive SCDOR correspondence through the mail.
As long as your MyDORWAY account is active, you will receive SCDOR correspondence through MyDORWAY, even if you do not log in regularly.
MyDORWAY's document upload instructions are included in the messages you receive requesting that you send SCDOR specific documentation. Instead of mailing your documents back to us, you can upload them to MyDORWAY. This ensures they go directly where they need to, so we can process them faster. Here's how to get started:
Not every document that the SCDOR requests can be uploaded through MyDORWAY. If MyDORWAY does not accept your documents, refer back to the notice that requested documents for instructions on how to send those documents to the SCDOR.
Dorwin is our 24/7 virtual assistant trained to help you find what you're looking for on MyDORWAY, and you don't have to be logged in to MyDORWAY to ask Dorwin questions! Simply click his
Can I help? button on the
MyDORWAY homepage to start chatting.
If Dorwin can't help you find what you're looking for, we recommend sending us a message through
MyDORWAY. Log in and select the
More tab. On the next screen, click
Send SCDOR a Message, under the Correspondence section.
You can also contact us at
MyDORWAY@dor.sc.gov. Email response time is typically three business days.
See a list of helpful MyDORWAY tips in one of our news articles.💡 Visit
dor.sc.gov/tax to find tax specific information.
MyDORWAY is the SCDOR’s free and secure tax portal for South Carolina individuals, business owners, and tax account managers to:
See more MyDORWAY videos