Skip Ribbon Commands
Skip to main content
Sign In

Phone: 1-844-898-8542 

Refund options

We offer three options to receive your Individual Income Tax refund:

  Direct deposit             Debit card              Paper check

Direct deposit is the preferred refund option. Why?
  • It’s fast – Your refund is deposited directly into your bank account as soon as we’ve processed your return. You don’t have to wait on the mail, activate a debit card, or cash a paper check.
  • It’s safe – You don’t have to worry about a paper check or debit card getting lost in the mail or stolen.
  • It’s easy – If you move during tax season, you don’t have to worry about your paper check or debit card getting sent to the wrong address.
  • It’s cost-efficient – Direct deposit saves tax dollars. Each paper check costs the state about $1 to process, while direct deposit transactions only cost about a dime.
  • It’s paperless – Printing and mailing checks and debit cards means more paper use. Direct deposit uses no paper.

  Learn more about each option in our IIT Refund FAQs >

  Most refunds are issued 6-8 weeks after you file your return. It's also important to note:

  • Refunds from amended returns are issued at least 12 weeks from the date you filed the amended return. 
  • If you chose a paper check or debit card refund, remember to allow additional time to receive your refund in the mail. 

  If you've already filed your return, you can't change your refund option this year, but you can always update your choice next time you file.

Check your refund status

If you've already filed, check your refund status using our refund status application, which is available 24/7 and provides the same information as our customer service representatives. 

  If you filed electronically and received a confirmation from your tax preparation software, we have received your return.

  You can expect your refund to move through our review process within 6-8 weeks from the date you filed. Amended returns take up to 12 weeks to complete the review process.

  Status changes are posted nightly. Find out how long you can expect to be in each step of processing in the Refund Processing Timeline on this page. 

  If you filed by paper, it may take more time for your refund status to update.

To check your refund status, you need:
  • Your Social Security Number or ITIN
  • Your exact refund amount

Our phone lines are busy this time of year, and our representatives have the same information as our refund status application. You really only need to call if: 
  • Your refund status hasn’t changed in more than 6 weeks
  • Your refund status tells you to contact the SCDOR

refund timeline graphic