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Phone: 1-844-898-8542 
​​​​​​​Looking for 2022 SC Rebate ​​information?
Eligible taxpayers can track the status of their rebate and learn more by visiting our ​page.

Choose how you will receive your refund

We offer three options for receiving your Individual Income Tax refund: direct deposit, debit card, and paper check. We recommend choosing direct deposit.

​​​​​​​​1. Direct Deposit
Direct Deposit is fast! 
​​​​ Your refund goes directly into your bank account. You don’t have to wait on the m​ail, activate a debit card, or take time to cash a paper check.
Direct Deposit is safe!  
​You don’t have to worry about a paper check or debit card getting lost in the mail or stolen.​
Direct Deposit is easy! 
​​ If you move during tax season, you can avoid the hassle of your paper check or debit card getting mailed to the wrong address.
Direct Deposit is paperless!
​Direct deposit uses no paper, unlike printing and mailing checks and debit cards.​
Direct Deposit saves tax dollars!
​Each paper check costs the state about $1 to process. Direct deposit transactions only cost about a dime each.

2. Debit Card
Your refund is mailed to you as a prepaid Visa debit card to the address listed on your Income Tax return. 

Once you receive your debit card in the mail, you must activate your card by visiting or call 1-866-472-4959.

3. Paper Check
Your refund is mailed with a check to the address listed on your Income Tax return. 

Once you receive your check in the mail, you must deposit the check into your bank account or cash it using a check-cashing service.

​​  Learn more about each refund option in our IIT Refund FAQs >

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After you have filed your return

  Most refunds from electronically-filed returns are issued 6-8 weeks after you file; paper returns may take longer. It's also important to note:

  • Refunds from amended returns are issued at least 12 weeks from the date you filed the amended return. 
  • If you chose a paper check or debit card refund, remember to allow additional time to receive your refund in the mail. 

  If you've already filed your return, you can't change your refund option this year, but you can always update your choice next time you file.

Check your refund status

If you've already filed, check your refund status using our Where's My Refund? tool, which is available 24/7 and provides the same information as our customer service representatives. 

  If you filed electronically and received a confirmation from your tax preparation software, we have received your return.

  You can expect your refund to move through our review process within 6-8 weeks from February 7 or the date you filed (whichever is later), if you filed electronically; paper returns take longer. Amended returns take at least 12 weeks to complete the review process.

  Status changes are posted nightly. Find out how long you can expect to be in each step of processing in the Refund Processing Timeline on this page. 

  If you filed by paper, it may take more time for your refund status to update.

To check your refund status, you will need:
  • Your Social Security Number or ITIN
  • Your exact refund amount
refund check button  ​

Our phone lines are busy this time of year, and our representatives have the same information as our Where's My Refund? tool. You really only need to call if: 
  • Your refund status hasn’t changed in more than 8 weeks
  • Your refund status tells you to contact the SCDOR

Answers to common refund questions

Click timeline to see a bigger view.

refund timeline graphic
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