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Our mission is to administer the revenue and regulatory laws of the State with integrity, effectiveness and fairness to all taxpayers, while maintaining the highest security and the protection of taxpayer information.

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1. Increase tax and regulatory compliance.

2. Ensure a secure environment.

3. Provide a customer-centric experience.

4. Engage and empower employees. 

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We strive to be an innovative and trustworthy service partner for all stakeholders.

 We strive to exemplify a culture that embodies:
Excellence demonstrated by focusing on proactive customer service.

Open Communication demonstrated through vibrant two-way communication with stakeholders.

Functional Security demonstrated through the protection of taxpayer information.

Leadership demonstrated by modeling integrity, ethical behavior, and the highest standards of conduct.

Vision and Innovation demonstrated by planning and problem solving.

Ownership of problems by taking responsibility for actions and performance.

Accountability demonstrated through performance metrics and evaluations.

Collaboration among teams for everyday process improvement.

Empowering Employees to make a positive difference by enhancing their skills and knowledge, as well as recognizing their contributions.

Professionalism demonstrated by competent, resourceful, accountable, and courteous employees.