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 COVID-19

As South Carolina responds to the COVID-19 virus, we remain open and ready to assist taxpayers. We are closely monitoring this rapidly changing situation and are prepared to meet the needs of our customers, including providing tax relief and online services. Our top priority is the health and safety of our customers and employees. Thank you for your patience and understanding as we face the challenges of COVID-19 together.

     Get the latest news updates from the SCDOR on Facebook and Twitter and by subscribing to our email listsDo not submit any questions with personal information on social media.


Tax Relief

We are offering additional time to file and pay to assist taxpayers during the COVID-19 outbreak.

  • Income Taxes: We are aligning with the IRS and extending the Income Tax filing and payment due date from April 15, 2020 to July 15, 2020. 
  • Other state taxes: As announced on March 17, other state returns and payments due April 1 – June 1 will now be due June 1, 2020. Penalty and interest will not be charged if payment is made by June 1. This includes Sales and Use Tax, Admissions Tax, Withholding Tax, and other taxes that are filed with and/or paid to the SCDOR. 

We are automatically applying this tax relief for all applicable returns and payments; you don't need to take any additional action. 

     Learn more in Information Letter 20-3 and Information Letter 20-4.

Temporary Regulation Suspension

In accordance with Executive Order 2020-12, South Carolina Regulation 7-702.5 has been temporarily suspended, so current holders of a valid On or Off-Premises Beer/Wine Permit who meet certain requirements may sell sealed containers of beer and wine for curbside/drive-thru pickup for off-premises consumption. This temporary suspension of Regulation 7-702.5 is only effective while South Carolina remains in the officially declared COVID-19 State of Emergency. 

     Learn more and see if you qualify at dor.sc.gov/tax/abl and in Information Letter 20-5.

Taxpayer Services

We are currently open and ready to assist customers, but most of our phone service is currently unavailable. We appreciate your patience. We value the health and safety of our employees and all South Carolinians, so we encourage you to avoid visiting our offices in person as much as possible. We suggest you:

  • Use our available online services. Visit MyDORWAY, our free, online tax system, at MyDORWAY.dor.sc.gov to securely manage your South Carolina taxes from a smartphone or computer.
  • Help protect yourself and prevent the spread of the virus by emailing us instead of visiting in person. Find the email address for the tax area you need at dor.sc.gov/contact. You can also send us a message if you have a MyDORWAY account by logging in and clicking Send DOR a Message in the I Want To menu. 
  • Consider filing your Individual Income Taxes electronically, which is safer and faster. Visit dor.sc.gov/iit-filing to learn more. After you file, check your refund status online at dor.sc.gov/refund.
     Our satellite offices in Bennettsville, Dillon, Georgetown, Kingstree, Orangeburg, and Sumter are currently closed.

FAQs

Is the SCDOR offering tax relief to individuals and businesses impacted by the COVID-19 outbreak?
Yes. The SCDOR is aligning with the IRS and extending the Income Tax filing and payment due date from April 15, 2020 to July 15, 2020.  For all other taxes administered by the SCDOR, tax returns and payments due April 1 – June 1 will now be due June 1, 2020. Penalty and interest will not be charged if payment is made by June 1. Learn more in Information Letter 20-3Information Letter 20-4, and Information Letter 20-5.

Do I have to do anything to be eligible for this tax relief?
No, we are automatically applying this tax relief for all applicable returns and payments; you don't need to take any additional action.

I already filed my 2019 Income Tax return and scheduled a tax payment for April 15, 2020. Will this payment automatically be rescheduled to July 15, 2020? What about payments scheduled for other SCDOR taxes?
Payments that were scheduled before the due date changed will not automatically be rescheduled. If your payment was already submitted, mailed, or processed, it cannot be changed, returned, or refunded. 

If your scheduled state tax payment has not been processed, follow the steps below depending on which situation applies to you:

  • If you scheduled a payment on MyDORWAY, you can cancel your existing payment and schedule a new payment for a later date. Visit MyDORWAY.dor.sc.gov and log into your account or click Make a Payment to retrieve your previously scheduled payment.
  • If you scheduled a payment through a third party vendor or service, email TaxRelief@dor.sc.gov at least three days before the scheduled payment date. The SCDOR will work to accommodate your request.


What if I need more time to file my Individual Income Taxes?
You can request a six-month Individual Income Tax filing extension by making your tax payment at dor.sc.gov/pay.

What can I do if I can't afford to pay my taxes because of COVID-19?
We offer payment plan options for tax bills. Visit dor.sc.gov/payplan for more information.

Who can I contact with questions about my taxes?
Email the tax area you have questions for using the contact information provided at dor.sc.gov/contactYou can also send us a message if you have a MyDORWAY account and are logged in by clicking Send DOR a Message in the I Want To menu. 

Where can I get more information about the virus?
For the latest information about the virus in South Carolina, visit the South Carolina Department of Health and Environmental Control's dedicated webpage, scdhec.gov/COVID19.

Questions? We're here to help.

Due to the circumstances surrounding COVID-19, most of our phone assistance is currently unavailable. We recommend emailing or sending us a message through your MyDORWAY account instead of calling. 

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