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Emergencies

Learn more about existing South Carolina tax relief related to state or national emergencies, and find tax tips for preparing for natural disaster or other severe weather emergencies. This page is updated as information becomes available.

We're here to help: Available taxpayer services

We are currently open and ready to assist customers, but have modified some of our services due to the guidance and challenges surrounding COVID-19. We appreciate your patience.

Online services
If you need assistance
  • Email or web messages are the best way to reach us.
    • Find the email address for the tax area you need at dor.sc.gov/contact
    • Send us a message through your MyDORWAY account by logging in and clicking Send DOR a Message in the I Want To menu. 
    • Limited phone service is available at 1-844-898-8542. Expect a longer hold time than normal; we appreciate your patience. 
  • Help protect yourself and prevent the spread of the virus by emailing us instead of visiting an office. If you need in-person assistance, please come alone or limit the number of people in your group. Masks are required when visiting any of our offices. 
    • Our district offices in Columbia, Charleston, Florence, Greenville, Myrtle Beach, and Rock Hill are closed on Mondays and Fridays.
    • Our satellite offices in Bennettsville, Dillon, Georgetown, Kingstree, Orangeburg, and Sumter are currently closed.

 COVID-19

As South Carolina responds to the COVID-19 pandemic, the SCDOR has modified some of our service options, but we remain open and ready to assist taxpayers. Our top priority is the health and safety of our customers and employees. Thank you for your patience and understanding as we face the challenges of COVID-19 together.

     Get the latest news updates from the SCDOR on Facebook and Twitter and by subscribing to our email listsDo not submit any questions with personal information on social media.

 April 2020 tornados, severe storms, and flooding

The SCDOR and IRS are offering tax relief for victims of the April 2020 tornados, severe storms, and flooding that impacted Aiken, Barnwell, Berkeley, Colleton, Hampton, Marlboro, Oconee, Orangeburg, and Pickens counties. Affected individuals and businesses will have until October 15, 2020 to file and pay certain taxes that were originally due April 12 - October 15.

This relief is applied automatically to returns filed on MyDORWAY. To file by paper, mail your completed return to the address on the return. Then, submit a completed Disaster Relief Form (C-672) to disasterrelief@dor.sc.gov.

     Learn more about relief for South Carolina taxes in Information Letter IL20-16 and about related relief from the IRS here.


Preparing for an emergency

In the event of a natural disaster or serve weather emergency in South Carolina, visit this page for updates on any applicable tax relief. 

South Carolinians know that a severe weather emergency or other natural disaster can happen at any time, sometimes without warning. While you can’t always know when a weather-related disaster will occur, you can be ready for the challenges you’ll face by preparing ahead of time. Here are a few tips to ensure you can recover your important information, account for your valuables, and reopen your business as soon as possible if a natural disaster or serve weather emergency impacts you.