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Claim a refund for Sales & Use Tax

A claim for refund must be filed within three years of the original filing of the return.

     To request a refund online:
  • ​Log in to MyD​​ORWAY ​and select the Accounts tab
  • Scroll to your Sales Tax account and select More Account Options
  • Select File a Claim for Refund​
  • Enter the filing period, refund amount, contact information, and attach any relevant documentation
  • We recommend choosing direct deposit to receive your refund (you also have the option to choose paper check)
  • Review the summary of your information and Submit your refund request

    To request a refund by mail, print and mail in the Sales & Use Tax Refund Claim form (ST-14) along with any other required documents as listed below:

Supplemental documentation

In order to verify the refund request, provide the following supporting documentation when submitting the claim for refund:

  • Copy of exempt or resale certificate relevant to this claim for refund
  • Amended returns by period initially reported
  • Copies of invoices and credit memos which pertain to the request​
  • Additional information may be requested once your refund request is reviewed

Who can request a refund

For Sales Tax:

  • Sellers must request the refund.
  • Purchasers may request a refund provided there is an Assignment of Rights to a Sales Tax Refund (ST-16​) form obtained from the seller.
For ​Use Tax:
  • Purchasers must request the refund.
  • Sellers may request a refund provided there is an Assignment of Rights to a Sales Tax Refund (ST​-16​) form from the purchaser. No assignment is necessary when the seller establishes that he has paid the tax and has refunded to the purchaser.